IT Support Designed To Remove Your Technical Obstacles

We Manage Technology For Cleveland Area Professional Organizations

If Your Current IT Services Company Is Not Responding, Is Cutting Corners, And You Suspect They Are NOT Protecting And Securing Your Computer Network, Give Us a Call.

  • FREE GUIDE

    The Top 10 Ways Hackers Get Around Your Firewall And Anti-Virus To Rob You Blind

    The Top 10 Ways Hackers Get Around Your Firewall And Anti-Virus To Rob You Blind

  • This field is for validation purposes and should be left unchanged.

Call Us Today At 216-771-1600

4 Reasons to Choose IT Support Specialists to Support Your Computer Network

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our Services

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Cyber Security Services

Let us help you keep your company's data safe.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

VoIP Services

We'll make sure your communication needs are met.

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with IT Support Specialists’ managed services, network solutions, IT support and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

So, if your company is in Cleveland, IT Support Specialists can help you today.

See what other business owners are saying about us…

We Do Not Make A Move Without ITSS (well, actually, they did help us move)

Software, hardware, internet, cyber protection, and even QuickBooks solutions. These are just a few of the critical systems that ITSS has helped maintain for our business through the years. We love the single point of contact and how they keep everything running smoothly and correctly.

Jeff Apisdorf Owner and President
Multiplast Systems

We Fired ITSS; Once

Our non-profit has worked with ITSS for almost two decades. We love that after all these years, we still have access to the founder and Owner Bill Barlock. Bill always takes the time to explain projects and is extremely fair. We decided to leave ITSS once and after 3 months discovered that the grass was not greener. Upon reflection on the ‘other provider’ and what ITSS did better, we can unequivocally say everything. Our two organizations have grown together and they are one of the constants we can rely on every day.

Mindi Axner Executive Director
National Council of Jewish Women

Having an IT Friend Keeps Our Insurance Firm Running

In business, as in life, having people you can call friends and count equates to success. What started as a business relationship blossomed into a friendship. The back-end support and same-day response to our IT requirements exceed our expectations. IT support locally is delivered by pleasant and friendly staff (just like friends). We recommend ITSS as they will make everything run smoothly and correctly as they take responsibility for their work.

Brock Malinowski Owner
Hixson & Malinowski, Insurance Agency