Do you have that old leather jacket you love to wear? You know the one, it’s from college and you think back to the good times whenever you put it on. You tolerate the zipper that is broken because you love the jacket. You just have not bothered to get it fixed. Or, that door at home that never seems to close right. It sticks. You keep saying, “We need to get that fixed,” but you never get around to it. No, IT Support Specialist’s is not branching into tailoring or home repair.
We see this all the time with workstations and servers. You’re busy, it’s not that annoying and you just close the pop up window on your laptop when the error comes up. You think, I need to tell IT about this. If you do not tell us, we cannot fix it.
“It was not that big of deal that my laptop only connected to certain wi-fi sites. I had unlimited data, so it did not matter. I used my hotspot anyways. Then….my data plan changed,” comments Rob Felber from Felber PR & Marketing. “Now, I wanted to use the free wi-fi and could not access.”
Bill from IT was correct. If he did not know of the problem, how could he fix it? “There was a setting wrong on the laptop. It took us three minutes to fix and test,” reports Bill Barlock from IT Support Specialists. “Now, Rob can connect everywhere with no issue.” Do you have annoying errors or programs that just are not working like they used to work? Take a photo of the screen, use the IT client portal to place a ticket for service or simply call IT Support Specialists today. We cannot help with the leather jacket or sticky door (but we can probably refer you to someone who can). And, you can get that long overdue tune up you need on your most precious work resource – your computers. IT Support Specialists (216) 771-1600.