About IT Support Specialists
Small Business IT Support
We provide full-service support for businesses across the Northeast Ohio region, and we’re ready to partner with you next; when you choose us as your outsourced IT department, you’re putting your IT issues in capable hands so you can focus on growing your business.
Dedicated to You
Because we care about our clients, we also care about serving them to the best of our abilities. We promise to treat you and your business the same way we want to be treated – and that means giving your company the best creative and customized solutions we have to offer.
Our goal as your IT partner is to give you a level of care and attention which makes you feel like our only client. We accomplish this through:
- Honesty: Rather than make light of problems, we’ll tell you the hard truth so you can better understand the issues; and with a communicative IT team working with you to solve them, you’ll find it all easier to navigate.
- Integrity: We commit to our promises every day, pledging to stand by our work.
- Ability: In order to deliver the best, we work with the best. Our team is highly skilled with the knowledge to complete every task with surpassing ability, and we hold a continued commitment to ongoing education.
While the majority of our work falls within the normal business work week, we are available 24/7 for after hours emergency support.
From the Blog
ITSS Solution for Client After MPLS Network Mishap Client Dilemma: A client of ours was using a MPLS network that was maintained by Windstream. Although MPLS networks are usually reliable, this network was a huge hassle for our client. They could not increase their...read more