About IT Support Specialists

Small Business IT Support
We provide full-service support for businesses across the Northeast Ohio region, and we’re ready to partner with you next; when you choose us as your outsourced IT department, you’re putting your IT issues in capable hands so you can focus on growing your business.
Dedicated to You
Because we care about our clients, we also care about serving them to the best of our abilities. We promise to treat you and your business the same way we want to be treated – and that means giving your company the best creative and customized solutions we have to offer.
Customer-Focused Care
Our goal as your IT partner is to give you a level of care and attention which makes you feel like our only client. We accomplish this through:
- Honesty: Rather than make light of problems, we’ll tell you the hard truth so you can better understand the issues; and with a communicative IT team working with you to solve them, you’ll find it all easier to navigate.
- Integrity: We commit to our promises every day, pledging to stand by our work.
- Ability: In order to deliver the best, we work with the best. Our team is highly skilled with the knowledge to complete every task with surpassing ability, and we hold a continued commitment to ongoing education.
Our Services
Questions? Ask away!
Contact Us
Support
While the majority of our work falls within the normal business work week, we are available 24/7 for after hours emergency support.
From the Blog
Hackers took over Linus Tech Tips YouTube – How could this have been prevented?
Recently, hackers used session tokens to take over the YouTube Channel for Linus Tech Tips. A video describing this attack can be found here. The video details what and how it happened and we’re happy for their team’s fast recovery. But, as IT professionals in the...